Dry Case, LLC return policy states that if the product is returned unused within seven days a refund will be issued to the retail customer. Outside the seven day period, there is a one year product replacement warranty. That is the retail customer will be given a replacement for defective product from the store or website that they purchased it from. Authorized Resellers of DryCASE should honor this replacement policy.
What if my phone or camera gets wet? Will you replace it? There are so many ways and there is no way of knowing how anyone’s electronic device might get damaged. Many of us have wet and broken devices from earlier accidents (That is why Dry Case was invented!) We cannot assume responsibility for wet devices otherwise people could all return their old electronics to us. Again, when used properly, with the vacuum seal intact, it will remain completely dry. If you have any questions please contact us at firstname.lastname@example.org